ThinkOwl to TOPdesk
migration service
Effortless , no special skill set or coding required. A complete ThinkOwl to TOPdesk data migration software.
ThinkOwl to TOPdesk
Your best tool for ThinkOwl to TOPdesk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Just choose customer info you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise needed. Just choose what data will go to the new system and observe the miracle happening.Record structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer support information.Simple and easy process
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, pick what you need to migrate and allow the tool deal with the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
You data is everything which is why we designed a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Data mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of clicks it is possible to pick what goes where, when it starts, and in what order.
Our software considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Good service first
Apart from providing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from ThinkOwl to TOPdesk
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in TOPdesk.Next
Retained link between object and people
When migrating your data from ThinkOwl to TOPdesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ThinkOwl to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ThinkOwl to TOPdesk work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from ThinkOwl to TOPdesk.
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Link ThinkOwl
Fill in the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.
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Connect TOPdesk
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to TOPdesk all data
When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from ThinkOwl to TOPdesk.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your TOPdesk import
Our staff would be more than happy to perform a customized migration in case you have specific needs.
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