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ThinkOwl to Teamwork Desk
migration service

Trouble-free , no special expertise or coding required. A complete ThinkOwl to Teamwork Desk data migration instrument.

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The best ThinkOwl to Teamwork Desk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick the records you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and see the magic happening.
Data completion
Migrate your help desk data in full to make sure that no ticket has lost essential customer service details.
Effortless procedure

You don’t have to bother about scripting or constantly watch each piece of info moved.

Just attach your source and target, tick what you want to take to a new database and let the Migration Wizard do the remainder.

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we work to offer the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from ThinkOwl to Teamwork Desk

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in Teamwork Desk.

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Maintained association between object and people

When migrating your records from ThinkOwl to Teamwork Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ThinkOwl to Teamwork Desk work

  • Get ready

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from ThinkOwl to Teamwork Desk.

  • Connect ThinkOwl

    Fill out the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect Teamwork Desk

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Teamwork Desk everything

    When everything's tested out, find a quiet time with the least load on the support department and start migrating from ThinkOwl to Teamwork Desk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Teamwork Desk import

Our team would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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