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ThinkOwl to Talkus
migration service

Trouble-free , no special knowledge or programming required. A complete ThinkOwl to Talkus data migration instrument.

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The best ThinkOwl to Talkus tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick customer info you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and observe the wonders happening.
Data completion
Transfer your help desk info in full to ensure that no ticket has lost critical customer service information.
Simple and easy procedure

No need to worry about coding or continuously watch each record transferred.

Just link both platforms, choose what you need to take to a new database and let the system do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is paramount

Information is key which is why we developed a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Record mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Simple & effective

In only a few clicks you will be able to pick what goes where, when it starts, and how.

Our tech engineers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer service, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from ThinkOwl to Talkus

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Talkus.

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Sustained connection between object and people

When migrating your records from ThinkOwl to Talkus we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Talkus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ThinkOwl to Talkus work

  • Get ready

    Sign-up and go to our migration software.

  • Connect ThinkOwl

    Select and connect your ThinkOwl service desk with HDM.

  • Connect Talkus

    Give the right to access your Talkus account.

  • Explain your business needs

    Let us know exactly what elements of your migration you wish to tweak

  • Get your requirements estimated

    We shall research your application and send you with a cost and a scope of work.

  • Migrate from ThinkOwl to Talkus everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Talkus import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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