ThinkOwl to Sugester
migration service

Smooth , no special skill set or programming required. A complete ThinkOwl to Sugester data migration software.

More details

Your best tool for ThinkOwl to Sugester data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick customer info you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the target solution and observe the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost vital customer service details.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each record transferred.

Just link your source and target, tick what you need to migrate and let the tool do the rest for you.

Data maintenance

Your customer info migrates unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have see your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to pick what goes where, when it starts, and in what order.

Our developers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to propose the best possible migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from ThinkOwl to Sugester

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Sugester.

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Sustained relation between object and people

When migrating your data from ThinkOwl to Sugester we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Sugester

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Sugester work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect ThinkOwl

    Opt and connect your ThinkOwl support desk with HDM.

  • Connect Sugester

    Give access to your Sugester account.

  • Express your needs

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Get your needs estimated

    We shall analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from ThinkOwl to Sugester everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Sugester import

Our staff would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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