ThinkOwl to Simple IT Helpdesk
migration service

Extremely easy , no special skill set or coding required. A complete ThinkOwl to Simple IT Helpdesk data migration tool.

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The best ThinkOwl to Simple IT Helpdesk tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and observe the magic happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing essential customer support details.
Automated tool

Afraid that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool user friendly as it can possibly be.

Connect the help desks, choose data, click ok, and you’re done!

Data maintenance

Your information comes complete , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our staff members can see your credentials or records.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we aim to offer the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from ThinkOwl to Simple IT Helpdesk

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Simple IT Helpdesk.

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When migrating your records from ThinkOwl to Simple IT Helpdesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Simple IT Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ThinkOwl to Simple IT Helpdesk work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and link your ThinkOwl support desk with HDM.

  • Connect Simple IT Helpdesk

    Grant access to your Simple IT Helpdesk account.

  • Outline your requirements

    Let us know exactly what aspects of your migration you want to adjust

  • Get your requirements estimated

    We will research your case and get back to you with a price range and a scope of work.

  • Migrate from ThinkOwl to Simple IT Helpdesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Simple IT Helpdesk import

Our team would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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