ThinkOwl to Seraph Help Desk
migration service

Smooth , no special skill set or programming required. A complete ThinkOwl to Seraph Help Desk data migration software.

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Your best tool for ThinkOwl to Seraph Help Desk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose what data you need to migrate and start the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost essential customer support information.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as possible.

Attach the help desks, select records, click ok, and you’re done!

Data maintenance

Your customer info migrates unite , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or records.

You may be certain with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we strive to offer the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from ThinkOwl to Seraph Help Desk

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Seraph Help Desk.

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Sustained connectivity between object and people

When migrating your data from ThinkOwl to Seraph Help Desk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Seraph Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Seraph Help Desk work

  • Prepare

    Sign up and go to our migration software.

  • Connect ThinkOwl

    Choose and link your ThinkOwl service desk with HDM.

  • Connect Seraph Help Desk

    Grant the right to access your Seraph Help Desk account.

  • Clarify your business needs

    Let us understand precisely what parts of your migration you need to tweak

  • Have your preferences estimated

    We will investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from ThinkOwl to Seraph Help Desk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Seraph Help Desk import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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