ThinkOwl to RSTickets!Pro
migration service

Smooth , no special expertise or coding required. A complete ThinkOwl to RSTickets!Pro data migration instrument.

More details

Your best tool for ThinkOwl to RSTickets!Pro data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just choose customer info you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and observe the wonders happening.
Record completion
Move your help desk info in full to make certain that no ticket is missing critical customer service details.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each record moved.

Just link both platforms, pick what you want to take to a new database and allow the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

Information is key which is why we created a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Record mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer service, we always want to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from ThinkOwl to RSTickets!Pro

Castle gates

Strong privacy of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right destinations in RSTickets!Pro.

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Retained connection between object and people

When migrating your data from ThinkOwl to RSTickets!Pro we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to RSTickets!Pro work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and connect your ThinkOwl support desk with HDM.

  • Connect RSTickets!Pro

    Give the right to access your RSTickets!Pro account.

  • Describe your needs

    Let us know what parts of your migration you would like to tweak

  • Get your preferences estimated

    We'll investigate your application and send you with a price range and a scope of tasks.

  • Migrate from ThinkOwl to RSTickets!Pro everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your RSTickets!Pro import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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