ThinkOwl to Re:Desk
migration service

Smooth, no special know how or coding required. A complete ThinkOwl to Re:Desk data migration software.

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Your best tool for ThinkOwl to Re:Desk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on customer info you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and observe the wonders happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing essential customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly control each record moved.

Just attach your source and target, choose what you want to migrate and allow the Migration Wizard deal with the remainder.

Data maintenance

Your information comes unite, you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can access to your credentials or other information.

You can rest assured that with HDM no data breaches will take place.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we strive to offer the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from ThinkOwl to Re:Desk

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus letting you ensure that the data end up being in the right places in Re:Desk.

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Retained connection between object and people

When migrating your data from ThinkOwl to Re:Desk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Re:Desk work

  • Prepare

    Sign up and go to our migration tool.

  • Opt and link your ThinkOwl service desk with HDM.

  • Connect Re:Desk

    Give access to your Re:Desk account.

  • Detail your business needs

    Let us know exactly what elements of your migration you want to modify

  • Have your requirements estimated

    We will analyze your case and get back to you with a total price and a scope of tasks.

  • Migrate from ThinkOwl to Re:Desk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Re:Desk import

Our staff would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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