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ThinkOwl to ReadyDesk
migration service

Extremely easy , no special expertise or programming required. A complete ThinkOwl to ReadyDesk data migration tool.

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The best ThinkOwl to ReadyDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply choose customer info you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target system and observe the miracle happening.
Data completion
Move your help desk info in full to make certain that no ticket is missing essential customer service details.
Simple and easy process

You don’t have to bother about scripting or constantly watch each record moved.

Just link your source and target, pick what you want to take to a new database and let the tool do the remainder.

Data dependency

Your customer data comes unite and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our staff members have see your credentials or other information.

You may be sure that with HDM no data breaches are possible.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we aim to offer the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from ThinkOwl to ReadyDesk

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in ReadyDesk.

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Retained connection between object and people

When migrating your records from ThinkOwl to ReadyDesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to ReadyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ThinkOwl to ReadyDesk work

  • Get ready

    Sign-up and go to our migration software.

  • Choose and connect your ThinkOwl support desk with HDM.

  • Connect ReadyDesk

    Give the right to access your ReadyDesk account.

  • Outline your business needs

    Let us understand precisely what elements of your migration you would like to adjust

  • Have your needs estimated

    We will analyze your case and send you with a cost and a scope of tasks.

  • Migrate from ThinkOwl to ReadyDesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ReadyDesk import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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