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ThinkOwl to Podium
migration service

Smooth , no special know how or programming required. A complete ThinkOwl to Podium data migration tool.

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Your best tool for ThinkOwl to Podium data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply choose the records you need to migrate and start the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the target system and see the miracle happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing essential customer support information.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.

Connect the help desks, select data, click ok, and you’re done!

Data maintenance

Your customer info comes unite , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can access to your credentials or records.

You may rest assured that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we aim to offer the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from ThinkOwl to Podium

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Podium.

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Sustained connectivity between object and people

When migrating your data from ThinkOwl to Podium we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Podium work

  • Prepare

    Sign-up and go to our migration software.

  • Choose and link your ThinkOwl service desk with HDM.

  • Connect Podium

    Grant the right to access your Podium account.

  • Describe your requirements

    Let us understand precisely what components of your migration you wish to adjust

  • Get your requirements estimated

    We'll analyze your case and send you with a price range and a scope of work.

  • Migrate from ThinkOwl to Podium all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Podium import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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