ThinkOwl to Planio
migration service
Extremely easy , no special expertise or coding required. A complete ThinkOwl to Planio data migration tool.
ThinkOwl to Planio
The best ThinkOwl to Planio tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just choose customer info you need to migrate and start the transition right away.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and observe the miracle happening.Data completion
Transfer your help desk data in full to make sure that no ticket is missing vital customer support details.Automated tool
Afraid that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool is as easy to use as possible.
Link the help desks, pick data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
You data is key which is why we created a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Simple & effective
In just a couple of clicks it is possible to pick what goes where, when it goes, and in what order.
Our tech engineers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from ThinkOwl to Planio
Strong safety of your data
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Planio.Next
Sustained link between object and people
When migrating your records from ThinkOwl to Planio we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ThinkOwl to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ThinkOwl to Planio work
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Get ready
Sign up and go to our migration tool.
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Link ThinkOwl
Select and link your ThinkOwl support desk with HDM.
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Connect Planio
Grant access to your Planio account.
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Clarify your needs
Let us know exactly what parts of your migration you wish to modify
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Get your preferences estimated
We'll investigate your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from ThinkOwl to Planio everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Planio import
Our team would be more than happy to run a custom migration in case you have particular needs.
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