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ThinkOwl to Paldesk
migration service

Effortless , no special skill set or coding required. A complete ThinkOwl to Paldesk data migration instrument.

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Your best tool for ThinkOwl to Paldesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on customer info you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the target platform and observe the wonders happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost critical customer service details.
Automated migration

Worried that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool simple to use as it can possibly be.

Connect the platforms, select data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we created a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You’re in charge

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from ThinkOwl to Paldesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Paldesk.

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Retained connection between object and people

When migrating your data from ThinkOwl to Paldesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Paldesk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect ThinkOwl

    Opt and connect your ThinkOwl support desk with HDM.

  • Grant the right to access your Paldesk account.

  • Describe your requirements

    Let us know exactly what components of your migration you want to adjust

  • Get your preferences estimated

    We'll analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from ThinkOwl to Paldesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Paldesk import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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