96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ThinkOwl to osTicket
migration service

Extremely easy , no special skill set or coding required. A complete ThinkOwl to osTicket data migration instrument.

More details
Risk-free and Safe
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from ThinkOwl to osTicket

Strong privacy of your data

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in osTicket.

Next

When migrating your records from ThinkOwl to osTicket we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from ThinkOwl to osTicket

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

In what way does data migration from ThinkOwl to osTicket work

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from ThinkOwl to osTicket.

  • Connect ThinkOwl

    Fill in the form with necessary credentials to make it possible for our data migration tool to fetch data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to osTicket all data

    When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from ThinkOwl to osTicket.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Continue
Start new estimation
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your osTicket import

Our team would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

© 2020
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay