ThinkOwl to Oracle Service Cloud (RightNow)
migration service

Smooth , no special expertise or programming required. A complete ThinkOwl to Oracle Service Cloud (RightNow) data migration tool.

More details

Your best tool for ThinkOwl to Oracle Service Cloud (RightNow) data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose the records you need to migrate and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and see the miracle happening.
Record completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer support information.
Automated migration

Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.

Link the platforms, select data, click ok, and you’re done!

Data dependency

Your customer info comes unite , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees can access to your passwords or records.

You may be certain with HDM no hacker attacks are possible.

Record mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Simple & effective

In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and how.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from ThinkOwl to Oracle Service Cloud (RightNow)

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in Oracle Service Cloud (RightNow).

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Maintained association between object and people

When migrating your data from ThinkOwl to Oracle Service Cloud (RightNow) we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Oracle Service Cloud (RightNow)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Oracle Service Cloud (RightNow) work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from ThinkOwl to Oracle Service Cloud (RightNow).

  • Fill in the form with required credentials to permit our data migration tool to fetch records from your current help desk.

  • Connect Oracle Service Cloud (RightNow)

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Oracle Service Cloud (RightNow) everything

    Once everything's tested, determine a quiet time with the least load on the support team and start migrating from ThinkOwl to Oracle Service Cloud (RightNow).

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Oracle Service Cloud (RightNow) import

Our staff would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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