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ThinkOwl to NABD
migration service

Smooth , no special expertise or programming required. A complete ThinkOwl to NABD data migration software.

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Your best tool for ThinkOwl to NABD data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply pick what data you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and enjoy the miracle happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool is as easy to use as possible.

Attach the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

You data is everything which is why we developed a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In only a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.

Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from ThinkOwl to NABD

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in NABD.

Next

When migrating your data from ThinkOwl to NABD we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to NABD

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to NABD work

  • Prepare

    Sign up and go to our migration software.

  • Connect ThinkOwl

    Opt and connect your ThinkOwl support desk with HDM.

  • Grant access to your NABD account.

  • Clarify your business needs

    Let us know what elements of your migration you would like to modify

  • Have your requirements estimated

    We shall investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from ThinkOwl to NABD all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your NABD import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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