ThinkOwl to mhelpdesk
migration service

Effortless, no special skill set or coding required. A complete ThinkOwl to mhelpdesk data migration software.

More details

Your best tool for ThinkOwl to mhelpdesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose customer info you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the new system and observe the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.
Automated migration

Afraid that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Connect the platforms, pick records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we created a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from ThinkOwl to mhelpdesk

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields, thus letting you ensure that the records end up being in the right destinations in mhelpdesk.

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Sustained association between object and people

When migrating your data from ThinkOwl to mhelpdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to mhelpdesk work

  • Prepare

    Sign up and go to our migration tool.

  • Connect ThinkOwl

    Pick and link your ThinkOwl support desk with HDM.

  • Give access to your mhelpdesk account.

  • Explain your requirements

    Let us know exactly what aspects of your migration you would like to modify

  • Get your preferences estimated

    We'll analyze your case and send you with a price and a scope of tasks.

  • Migrate from ThinkOwl to mhelpdesk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your mhelpdesk import

Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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