ThinkOwl to Manage Engine
migration service

Smooth , no special knowledge or coding required. A complete ThinkOwl to Manage Engine data migration instrument.

More details
Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from ThinkOwl to Manage Engine

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Manage Engine.

Next

Sustained connectivity between object and people

When migrating your data from ThinkOwl to Manage Engine we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from ThinkOwl to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Manage Engine work

  • Prepare

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from ThinkOwl to Manage Engine.

  • Fill in the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect Manage Engine

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Manage Engine everything

    When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from ThinkOwl to Manage Engine.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Manage Engine import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: “Why …

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2020

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at …

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits, …

Book a Call
cancel
%s
— %s