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ThinkOwl to LiveHelpNow
migration service

Trouble-free , no special knowledge or coding required. A complete ThinkOwl to LiveHelpNow data migration tool.

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The best ThinkOwl to LiveHelpNow tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose what data you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and enjoy the magic happening.
Data completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer support information.
Automated tool

Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool user friendly as possible.

Connect the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our employees can access to your credentials or records.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to select what goes where, when it goes, and in what order.

Our developers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to deliver the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from ThinkOwl to LiveHelpNow

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in LiveHelpNow.

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Maintained connection between object and people

When migrating your records from ThinkOwl to LiveHelpNow we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ThinkOwl to LiveHelpNow work

  • Get ready

    Sign up and go to our migration service.

  • Choose and link your ThinkOwl service desk with HDM.

  • Connect LiveHelpNow

    Grant access to your LiveHelpNow account.

  • Express your requirements

    Let us know exactly what elements of your migration you want to fine-tune

  • Get your preferences estimated

    We will research your case and send you with a cost and a scope of work.

  • Migrate from ThinkOwl to LiveHelpNow all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your LiveHelpNow import

Our team would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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