96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ThinkOwl to LiveHelpNow
migration service

Trouble-free , no special knowledge or coding required. A complete ThinkOwl to LiveHelpNow data migration tool.

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Secure and Safe
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to switch from ThinkOwl to LiveHelpNow

Strong security of your data

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in LiveHelpNow.

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Maintained connection between object and people

When migrating your records from ThinkOwl to LiveHelpNow we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from ThinkOwl to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from ThinkOwl to LiveHelpNow work

  • Get ready

    Sign up and go to our migration service.

  • Choose and link your ThinkOwl service desk with HDM.

  • Connect LiveHelpNow

    Grant access to your LiveHelpNow account.

  • Express your requirements

    Let us know exactly what elements of your migration you want to fine-tune

  • Get your preferences estimated

    We will research your case and send you with a cost and a scope of work.

  • Migrate from ThinkOwl to LiveHelpNow all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your LiveHelpNow import

Our team would be more than happy to run a custom migration in case you have special needs.
Get a price estimation

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Help Desk Migration service


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