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ThinkOwl to Kayako Classic
migration service

Effortless , no special know how or programming required. A complete ThinkOwl to Kayako Classic data migration tool.

More details

Your best tool for ThinkOwl to Kayako Classic data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just decide on what data you need to migrate and start the transition immediately.
Easy transition process
No specific expertise required. Just select what data will go to the new platform and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost essential customer service information.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Attach the platforms, choose data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

Information is everything which is why we developed a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You’re in charge

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it will be possible to select the data arrangement, when it goes, and in what order.

Our tech engineers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Great service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from ThinkOwl to Kayako Classic

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in Kayako Classic.

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Sustained association between object and people

When migrating your data from ThinkOwl to Kayako Classic we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Kayako Classic work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from ThinkOwl to Kayako Classic.

  • Fill in the form with required credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Kayako Classic

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    Once everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from ThinkOwl to Kayako Classic.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Kayako Classic import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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