ThinkOwl to Jira Ops
migration service

Effortless , no special skill set or coding required. A complete ThinkOwl to Jira Ops data migration instrument.

More details

Your best tool for ThinkOwl to Jira Ops data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on what data you need to move and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost critical customer support information.
Easy procedure

No need to worry about coding or constantly watch each record moved.

Just link both platforms, choose what you need to migrate and allow the system do the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

You data is everything which is why we created a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to select what goes where, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from ThinkOwl to Jira Ops

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Jira Ops.

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Maintained association between object and people

When migrating your data from ThinkOwl to Jira Ops we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Jira Ops work

  • Prepare

    Register and go to our migration service.

  • Connect ThinkOwl

    Opt and link your ThinkOwl service desk with HDM.

  • Connect Jira Ops

    Grant the right to access your Jira Ops account.

  • Explain your business needs

    Let us understand precisely what components of your migration you would like to fine-tune

  • Have your preferences estimated

    We shall investigate your case and send you with a price range and a scope of tasks.

  • Migrate from ThinkOwl to Jira Ops everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Jira Ops import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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