ThinkOwl to Helppier
migration service

Extremely easy , no special know how or programming required. A complete ThinkOwl to Helppier data migration instrument.

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The best ThinkOwl to Helppier tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and observe the miracle happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.

Link the platforms, choose records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive where you expected.

Security is priority

You data is key which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our developers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Except producing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from ThinkOwl to Helppier

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Helppier.

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Sustained connectivity between object and people

When migrating your records from ThinkOwl to Helppier we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Helppier

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ThinkOwl to Helppier work

  • Get ready

    Register and go to our migration wizard.

  • Connect ThinkOwl

    Opt and connect your ThinkOwl service desk with HDM.

  • Grant access to your Helppier account.

  • Express your needs

    Let us know exactly what aspects of your migration you need to modify

  • Get your preferences estimated

    We shall research your case and send you with a price range and a scope of work.

  • Migrate from ThinkOwl to Helppier all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Helppier import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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