ThinkOwl to Help Sumo
migration service
Extremely easy , no special expertise or coding required. A complete ThinkOwl to Help Sumo data migration tool.
ThinkOwl to Help Sumo
The best ThinkOwl to Help Sumo tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick the records you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and see the miracle happening.Data completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer service information.Easy procedure
No need to worry about scripting or constantly watch each record moved.
Just attach both platforms, pick what you need to migrate and let the system do the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
You data is everything which is why we developed a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.
Simple & effective
In just a couple of clicks you will be able to choose what goes where, when it goes, and how.
Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Great service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from ThinkOwl to Help Sumo
Strong security of your data
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Help Sumo.Next
Maintained connection between object and people
When migrating your records from ThinkOwl to Help Sumo we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ThinkOwl to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ThinkOwl to Help Sumo work
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Get ready
Sign up and go to our migration tool.
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Link ThinkOwl
Select and connect your ThinkOwl service desk with HDM.
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Connect Help Sumo
Grant the right to access your Help Sumo account.
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Express your business needs
Let us know exactly what parts of your migration you wish to fine-tune
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Have your requirements estimated
We shall analyze your case and send you with a cost and a scope of tasks.
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Migrate from ThinkOwl to Help Sumo all data
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Help Sumo import
Our team would be more than happy to run a custom migration in case you have specific requirements.
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