ThinkOwl to GoToAssist
migration service

Effortless , no special skill set or programming required. A complete ThinkOwl to GoToAssist data migration software.

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Your best tool for ThinkOwl to GoToAssist data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose what data you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Move your help desk info in full to ensure that no ticket is missing critical customer support information.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, select records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

You data is everything which is why we created a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it is possible to select the data arrangement, when it goes, and in what order.

Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from ThinkOwl to GoToAssist

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in GoToAssist.

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When migrating your data from ThinkOwl to GoToAssist we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to GoToAssist

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to GoToAssist work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and link your ThinkOwl service desk with HDM.

  • Grant access to your GoToAssist account.

  • Describe your requirements

    Let us understand precisely what elements of your migration you would like to fine-tune

  • Have your preferences estimated

    We'll research your application and send you with a cost and a scope of tasks.

  • Migrate from ThinkOwl to GoToAssist everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your GoToAssist import

Our staff would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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