ThinkOwl to Gemini
migration service
Effortless , no special skill set or programming required. A complete ThinkOwl to Gemini data migration tool.
ThinkOwl to Gemini
Your best tool for ThinkOwl to Gemini data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply decide on what data you need to move and set off with the transition right away.Effortless transition process
No special expertise required. Just select what data will go to the target platform and enjoy the magic happening.Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost critical customer support information.Automated migration
Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface simple to use as it can possibly be.
Link the platforms, choose records, click ok, and the migration is ready!
Data maintenance
Your customer info migrates unite , you can take our word.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our employees can access to your passwords or other information.
You may rest assured that with HDM no data breaches are possible.
You’re in charge
Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a few buttons to press it will be possible to select the data arrangement, when it starts, and how.
Our software took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we aim to deliver the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from ThinkOwl to Gemini
Strong security of your records
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Gemini.Next
Maintained relation between object and people
When migrating your data from ThinkOwl to Gemini we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ThinkOwl to Gemini
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ThinkOwl to Gemini work
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Prepare
Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from ThinkOwl to Gemini.
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Link ThinkOwl
Fill out the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
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Connect Gemini
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Gemini everything
When everything's validated, choose a quiet time with the least load on the support team and start migrating from ThinkOwl to Gemini.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Gemini import
Our staff would be more than happy to perform a customized migration if you have special demands.
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