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ThinkOwl to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Trouble-free , no special expertise or coding required. A complete ThinkOwl to Freshdesk data migration software.

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The best ThinkOwl to Freshdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply choose the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and see the magic happening.
Data completion
Transfer your help desk data in full to make certain that no ticket has lost critical customer support information.
Effortless procedure

You don’t have to bother about scripting or continuously control each piece of info transferred.

Just link your source and target, pick what you need to take to a new database and allow the Migration Wizard deal with the remainder.

Data dependency

Your information migrates unite , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees can access to your passwords or records.

You may rest assured that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to choose the data arrangement, when it goes, and how.

Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from ThinkOwl to Freshdesk

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Freshdesk.

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Sustained connectivity between object and people

When migrating your records from ThinkOwl to Freshdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ThinkOwl to Freshdesk work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from ThinkOwl to Freshdesk.

  • Fill out the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.

  • Connect Freshdesk

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshdesk all data

    When everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from ThinkOwl to Freshdesk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Freshdesk import

Our team would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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