ThinkOwl to Elementool Help Desk
migration service

Extremely easy , no special expertise or coding required. A complete ThinkOwl to Elementool Help Desk data migration software.

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The best ThinkOwl to Elementool Help Desk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose what data you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and enjoy the wonders happening.
Data completion
Move your help desk records in full to make sure that no ticket has lost essential customer support information.
Simple and easy process

No need to worry about coding or continuously control each piece of info transferred.

Just link both platforms, pick what you need to take to a new database and allow the tool deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

You data is everything which is why we created a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You’re in control

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In just a few clicks it is possible to select the data arrangement, when it goes, and in what order.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from ThinkOwl to Elementool Help Desk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in Elementool Help Desk.

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When migrating your records from ThinkOwl to Elementool Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Elementool Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ThinkOwl to Elementool Help Desk work

  • Get ready

    Register and go to our migration tool.

  • Connect ThinkOwl

    Pick and link your ThinkOwl service desk with HDM.

  • Grant access to your Elementool Help Desk account.

  • Express your needs

    Let us know what components of your migration you need to fine-tune

  • Have your preferences estimated

    We'll research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from ThinkOwl to Elementool Help Desk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Elementool Help Desk import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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