ThinkOwl to DualDesk
migration service
Trouble-free , no special know how or coding required. A complete ThinkOwl to DualDesk data migration instrument.
ThinkOwl to DualDesk
The best ThinkOwl to DualDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Just pick the records you need to migrate and start the transition right away.Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and see the miracle happening.Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost critical customer service information.Simple and easy process
No need to worry about coding or constantly watch each record transferred.
Just link both platforms, choose what you need to take to a new database and allow the tool do the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their previous data structure intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
Information is key which is why we developed a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Data mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In just a few clicks you will be able to choose the data arrangement, when it goes, and how.
Our tech engineers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from ThinkOwl to DualDesk
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in DualDesk.Next
Maintained link between object and people
When migrating your records from ThinkOwl to DualDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ThinkOwl to DualDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ThinkOwl to DualDesk work
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Get ready
Sign-up and go to our migration tool.
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Connect ThinkOwl
Pick and connect your ThinkOwl service desk with HDM.
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Link DualDesk
Grant the right to access your DualDesk account.
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Clarify your business needs
Let us know exactly what aspects of your migration you would like to tweak
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Get your requirements estimated
We shall analyze your case and send you with a cost and a scope of work.
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Migrate from ThinkOwl to DualDesk everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your DualDesk import
Our team would be more than happy to perform a custom migration if you have special requirements.
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