ThinkOwl to DiamanteDesk
migration service

Extremely easy , no special expertise or programming required. A complete ThinkOwl to DiamanteDesk data migration tool.

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The best ThinkOwl to DiamanteDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on customer info you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the wonders happening.
Data completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer support information.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool user friendly as possible.

Connect the help desks, select data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is paramount

You data is everything which is why we developed a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Simple & effective

In only a couple of clicks it will be possible to pick what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from ThinkOwl to DiamanteDesk

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in DiamanteDesk.

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When migrating your records from ThinkOwl to DiamanteDesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ThinkOwl to DiamanteDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and link your ThinkOwl service desk with HDM.

  • Connect DiamanteDesk

    Grant access to your DiamanteDesk account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Have your requirements estimated

    We'll research your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from ThinkOwl to DiamanteDesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your DiamanteDesk import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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