ThinkOwl to DataKnowl
migration service

Effortless , no special skill set or programming required. A complete ThinkOwl to DataKnowl data migration instrument.

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Your best tool for ThinkOwl to DataKnowl data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just pick what data you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost vital customer service information.
Effortless process

No need to worry about scripting or constantly control each piece of info transferred.

Just attach your source and target, choose what you need to take to a new database and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your customer info migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have access to your credentials or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks you will be able to select what goes where, when it starts, and how.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we work to propose the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from ThinkOwl to DataKnowl

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in DataKnowl.

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Maintained association between object and people

When migrating your data from ThinkOwl to DataKnowl we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to DataKnowl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to DataKnowl work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect ThinkOwl

    Select and connect your ThinkOwl service desk with HDM.

  • Connect DataKnowl

    Give the right to access your DataKnowl account.

  • Clarify your business needs

    Let us know what components of your migration you wish to tweak

  • Have your needs estimated

    We'll research your case and get back to you with a total price and a scope of work.

  • Migrate from ThinkOwl to DataKnowl all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your DataKnowl import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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