ThinkOwl to CS for SharePoint
migration service
Smooth , no special knowledge or coding required. A complete ThinkOwl to CS for SharePoint data migration tool.
ThinkOwl to CS for SharePoint
Your best tool for ThinkOwl to CS for SharePoint data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply pick customer info you need to move and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and observe the magic happening.Record completion
Move your help desk data in full to ensure that no ticket has lost critical customer support information.Effortless process
No need to worry about scripting or constantly watch each record moved.
Just attach both platforms, pick what you want to migrate and let the system do the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
Information is key which is why we developed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Record mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.
Guided migration
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except producing great customer service, we always aim to improve our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from ThinkOwl to CS for SharePoint
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in CS for SharePoint.Next
Retained link between object and people
When migrating your data from ThinkOwl to CS for SharePoint we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ThinkOwl to CS for SharePoint
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ThinkOwl to CS for SharePoint work
-
Prepare
Sign up and go to our migration service.
-
Connect ThinkOwl
Choose and link your ThinkOwl service desk with HDM.
-
Connect CS for SharePoint
Give the right to access your CS for SharePoint account.
-
Clarify your requirements
Let us know exactly what aspects of your migration you would like to adjust
-
Get your requirements estimated
We shall investigate your case and send you with a total price and a scope of tasks.
-
Migrate from ThinkOwl to CS for SharePoint all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your CS for SharePoint import
Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…
Help Desk System Reviews
The 3 Reasons to Move from HESK to SysAid
Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…