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ThinkOwl to CS for SharePoint
migration service

Smooth , no special knowledge or coding required. A complete ThinkOwl to CS for SharePoint data migration tool.

More details

Your best tool for ThinkOwl to CS for SharePoint data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick customer info you need to move and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and observe the magic happening.
Record completion
Move your help desk data in full to ensure that no ticket has lost critical customer support information.
Effortless process

No need to worry about scripting or constantly watch each record moved.

Just attach both platforms, pick what you want to migrate and let the system do the remainder.

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

Information is key which is why we developed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except producing great customer service, we always aim to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from ThinkOwl to CS for SharePoint

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in CS for SharePoint.

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When migrating your data from ThinkOwl to CS for SharePoint we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to CS for SharePoint work

  • Prepare

    Sign up and go to our migration service.

  • Connect ThinkOwl

    Choose and link your ThinkOwl service desk with HDM.

  • Connect CS for SharePoint

    Give the right to access your CS for SharePoint account.

  • Clarify your requirements

    Let us know exactly what aspects of your migration you would like to adjust

  • Get your requirements estimated

    We shall investigate your case and send you with a total price and a scope of tasks.

  • Migrate from ThinkOwl to CS for SharePoint all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your CS for SharePoint import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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