ThinkOwl to Connex One
migration service

Effortless , no special expertise or programming required. A complete ThinkOwl to Connex One data migration instrument.

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Your best tool for ThinkOwl to Connex One data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just choose customer info you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and observe the magic happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost vital customer support details.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach your source and target, choose what you need to migrate and allow the Migration Wizard deal with the rest for you.

Data dependency

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members can see your passwords or records.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a few clicks it is possible to pick the data arrangement, when it goes, and in what order.

Our software considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we work to propose the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from ThinkOwl to Connex One

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in Connex One.

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When migrating your data from ThinkOwl to Connex One we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Connex One

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Connex One work

  • Prepare

    Register and go to our migration software.

  • Connect ThinkOwl

    Pick and link your ThinkOwl support desk with HDM.

  • Grant access to your Connex One account.

  • Describe your business needs

    Let us know what parts of your migration you want to fine-tune

  • Have your preferences estimated

    We shall investigate your case and send you with a price and a scope of work.

  • Migrate from ThinkOwl to Connex One all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Connex One import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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