ThinkOwl to Chime for Lync
migration service

Trouble-free , no special know how or coding required. A complete ThinkOwl to Chime for Lync data migration tool.

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The best ThinkOwl to Chime for Lync tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick what data you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and enjoy the miracle happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost vital customer service information.
Effortless procedure

No need to worry about scripting or constantly watch each piece of info moved.

Just attach both platforms, pick what you want to take to a new database and let the system deal with the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.

Security is priority

You data is key which is why we developed a method that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from ThinkOwl to Chime for Lync

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Chime for Lync.

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Retained connectivity between object and people

When migrating your records from ThinkOwl to Chime for Lync we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ThinkOwl to Chime for Lync work

  • Get ready

    Sign up and go to our migration tool.

  • Connect ThinkOwl

    Pick and connect your ThinkOwl service desk with HDM.

  • Connect Chime for Lync

    Grant the right to access your Chime for Lync account.

  • Clarify your requirements

    Let us know what parts of your migration you need to fine-tune

  • Get your requirements estimated

    We will investigate your case and send you with a price and a scope of tasks.

  • Migrate from ThinkOwl to Chime for Lync all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Chime for Lync import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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