ThinkOwl to Azure SQL DWH
migration service

Smooth, no special expertise or coding required. A complete ThinkOwl to Azure SQL DWH data migration instrument.

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Your best tool for ThinkOwl to Azure SQL DWH data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on the records you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and see the miracle happening.
Record completion
Transfer your help desk info in full to make certain that no ticket is missing vital customer support information.
Effortless procedure

No need to worry about coding or continuously control each record moved.

Just attach both platforms, tick what you want to take to a new database and allow the system deal with the remainder.

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Security is paramount

Information is everything which is why we created a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from ThinkOwl to Azure SQL DWH

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields, thus letting you be sure that the records end up being in the right places in Azure SQL DWH.

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Sustained connectivity between object and people

When migrating your data from ThinkOwl to Azure SQL DWH we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ThinkOwl to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ThinkOwl to Azure SQL DWH work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and link your ThinkOwl service desk with HDM.

  • Grant access to your Azure SQL DWH account.

  • Outline your business needs

    Let us know what parts of your migration you wish to adjust

  • Have your preferences estimated

    We will analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from ThinkOwl to Azure SQL DWH all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Azure SQL DWH import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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