ThinkOwl to AnswerHub
migration service
Extremely easy , no special knowledge or programming required. A complete ThinkOwl to AnswerHub data migration instrument.
ThinkOwl to AnswerHub
The best ThinkOwl to AnswerHub tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply pick the records you need to move and set off with the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target solution and see the magic happening.Data completion
Move your help desk records in full to ensure that no ticket has lost critical customer service information.Automated tool
Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Attach the platforms, choose records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we created a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.
Simple & effective
In only a few buttons to press you will be able to choose what goes where, when it starts, and in what order.
Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Good service first
Except producing great customer service, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from ThinkOwl to AnswerHub
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in AnswerHub.Next
Retained relation between object and people
When migrating your records from ThinkOwl to AnswerHub we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from ThinkOwl to AnswerHub
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ThinkOwl to AnswerHub work
-
Get ready
Register and go to our migration software.
-
Connect ThinkOwl
Opt and connect your ThinkOwl service desk with HDM.
-
Connect AnswerHub
Give access to your AnswerHub account.
-
Explain your business needs
Let us know what components of your migration you would like to adjust
-
Have your preferences estimated
We'll analyze your application and get back to you with a price and a scope of tasks.
-
Migrate from ThinkOwl to AnswerHub all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your AnswerHub import
Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…
Help Desk System Reviews
Rock Your Customer Service with Zendesk as Desk Alternative
O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…