ThinkOwl to Alloy Navigator
migration service
Effortless , no special knowledge or coding required. A complete ThinkOwl to Alloy Navigator data migration software.
ThinkOwl to Alloy Navigator
Your best tool for ThinkOwl to Alloy Navigator data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Just pick what data you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new solution and enjoy the miracle happening.Record completion
Transfer your help desk records in full to make sure that no ticket is missing critical customer support information.Automated migration
Scared that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface accessible as possible.
Link the help desks, choose records, click ok, and you’re done!
Intact data links
From sender information to phone number connection, your entire database will keep their initial connections intact.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
Information is everything which is why we developed a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer service, we always aim to improve our customer service.
As a company, we want you to experience best possible service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from ThinkOwl to Alloy Navigator
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in Alloy Navigator.Next
Sustained relation between object and people
When migrating your data from ThinkOwl to Alloy Navigator we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ThinkOwl to Alloy Navigator
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from ThinkOwl to Alloy Navigator work
-
Prepare
Register and go to our migration tool.
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Link ThinkOwl
Pick and link your ThinkOwl service desk with HDM.
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Connect Alloy Navigator
Give the right to access your Alloy Navigator account.
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Express your needs
Let us know what parts of your migration you would like to tweak
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Have your requirements estimated
We'll research your case and send you with a the overall cost and a scope of tasks.
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Migrate from ThinkOwl to Alloy Navigator all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Alloy Navigator import
Our staff would be more than happy to run a custom migration in case you have special requirements.
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