96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

ThinkOwl to Adobe Experience Manager
migration service

Trouble-free , no special knowledge or coding required. A complete ThinkOwl to Adobe Experience Manager data migration tool.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to switch from ThinkOwl to Adobe Experience Manager

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Adobe Experience Manager.

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When migrating your records from ThinkOwl to Adobe Experience Manager we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from ThinkOwl to Adobe Experience Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from ThinkOwl to Adobe Experience Manager work

  • Get ready

    Sign up and go to our migration service.

  • Connect ThinkOwl

    Pick and connect your ThinkOwl support desk with HDM.

  • Connect Adobe Experience Manager

    Grant access to your Adobe Experience Manager account.

  • Describe your requirements

    Let us know what parts of your migration you need to modify

  • Get your preferences estimated

    We shall research your case and send you with a price range and a scope of work.

  • Migrate from ThinkOwl to Adobe Experience Manager everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Adobe Experience Manager import

Our team would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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Help Desk Migration service


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