ThinkOwl to Adobe Experience Manager
migration service
Trouble-free , no special knowledge or coding required. A complete ThinkOwl to Adobe Experience Manager data migration tool.
ThinkOwl to Adobe Experience Manager
The best ThinkOwl to Adobe Experience Manager tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to migrate and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and enjoy the miracle happening.Data completion
Transfer your help desk data in full to make sure that no ticket has lost critical customer service details.Simple and easy procedure
No need to worry about coding or constantly watch each record transferred.
Just link both platforms, choose what you want to take to a new database and let the tool do the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their initial data structure untouched.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Security is priority
You data is key which is why we created a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from producing great customer support services, we always want to develop our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from ThinkOwl to Adobe Experience Manager
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Adobe Experience Manager.Next
Sustained link between object and people
When migrating your records from ThinkOwl to Adobe Experience Manager we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from ThinkOwl to Adobe Experience Manager
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from ThinkOwl to Adobe Experience Manager work
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Get ready
Sign up and go to our migration service.
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Connect ThinkOwl
Pick and connect your ThinkOwl support desk with HDM.
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Connect Adobe Experience Manager
Grant access to your Adobe Experience Manager account.
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Describe your requirements
Let us know what parts of your migration you need to modify
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Get your preferences estimated
We shall research your case and send you with a price range and a scope of work.
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Migrate from ThinkOwl to Adobe Experience Manager everything
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Adobe Experience Manager import
Our team would be more than happy to run a custom migration if you have special requirements.
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