Think Help Desk import
in a few clicks

Without developers, delays and hustle. With step-by-step Think Help Desk import setup form

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 20 minutes to set up the import to Think Help Desk and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to Think Help Desk
using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration lets you automatically move custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Think Help Desk with their respective agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Objects you may import to Think Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Think Help Desk in 6 easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Opt and link your source support desk with HDM.

  • Connect Think Help Desk

    Grant access to your Think Help Desk account.

  • Clarify your requirements

    Let us know what aspects of your migration you would like to fine-tune

  • Have your needs estimated

    We shall analyze your application and send you with a cost and a scope of tasks.

  • Import to Think Help Desk everything

    Move all your customer support records in a single push.

We keep your data secure

We take security very seriously and have built an in-depth set of practices , technologies , and policies to help ensure your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Think Help Desk import in a few clicks

Automatically. Securely. Quickly

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