Think Help Desk to SolarWinds Service Desk (Samanage)
Effortless , no special knowledge or programming required. A complete Think Help Desk to SolarWinds Service Desk (Samanage) data migration software.
Secure and ReputableYour passwords as well as records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & PreciseWe've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong security of your recordsThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in SolarWinds Service Desk (Samanage).
Maintained link between object and peopleWhen migrating your data from Think Help Desk to SolarWinds Service Desk (Samanage) we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Think Help Desk to SolarWinds Service Desk (Samanage)
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Think Help Desk to SolarWinds Service Desk (Samanage) work
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Think Help Desk to SolarWinds Service Desk (Samanage).
Link Think Help Desk
Fill out the form with required credentials to allow our data migration tool to access data from your current help desk.
Connect SolarWinds Service Desk (Samanage)
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to SolarWinds Service Desk (Samanage) everything
When everything's tested out, find a quiet time with the least load on the support department and start migrating from Think Help Desk to SolarWinds Service Desk (Samanage).
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT