Think Help Desk to Manage Engine
Smooth , no special skill set or coding required. A complete Think Help Desk to Manage Engine data migration tool.
Risk-free and SafeYour passwords as well as data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & AccurateWe've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data
Strong privacy of your dataThe migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Manage Engine.
Retained link between object and peopleWhen migrating your data from Think Help Desk to Manage Engine we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Think Help Desk to Manage Engine
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Think Help Desk to Manage Engine work
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Think Help Desk to Manage Engine.
Link Think Help Desk
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Link Manage Engine
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Manage Engine all data
When everything's tested out, find a quiet time with the minimal load on the support department and begin migrating from Think Help Desk to Manage Engine.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT