Think Help Desk to LiveHelpNow
migration service

Smooth , no special knowledge or coding required. A complete Think Help Desk to LiveHelpNow data migration instrument.

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Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from Think Help Desk to LiveHelpNow

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in LiveHelpNow.

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When migrating your data from Think Help Desk to LiveHelpNow we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Think Help Desk to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Think Help Desk to LiveHelpNow work

  • Prepare

    Register and go to our migration tool.

  • Connect Think Help Desk

    Select and link your Think Help Desk support desk with HDM.

  • Give access to your LiveHelpNow account.

  • Describe your requirements

    Let us know what components of your migration you would like to tweak

  • Have your requirements estimated

    We'll investigate your case and get back to you with a price range and a scope of work.

  • Migrate from Think Help Desk to LiveHelpNow everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your LiveHelpNow import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation
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