Think Help Desk to Groove
Effortless , no special expertise or coding required. A complete Think Help Desk to Groove data migration instrument.
Risk-free and SafeYour passwords as well as records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & PreciseWe've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data
Reasons to use Help Desk Migration to switch from Think Help Desk to Groove
Strong privacy of your dataThe migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Groove.
Retained association between object and peopleWhen migrating your data from Think Help Desk to Groove we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Think Help Desk to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Think Help Desk to Groove.
Link Think Help Desk
Fill out the form with requested credentials to allow our data migration tool to access data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Groove everything
Once everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from Think Help Desk to Groove.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT