96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Think Help Desk to AnswerHub
migration service

Effortless , no special know how or coding required. A complete Think Help Desk to AnswerHub data migration instrument.

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Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from Think Help Desk to AnswerHub

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in AnswerHub.

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Retained connectivity between object and people

When migrating your data from Think Help Desk to AnswerHub we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Think Help Desk to AnswerHub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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How does data migration from Think Help Desk to AnswerHub work

  • Prepare

    Register and go to our migration service.

  • Connect Think Help Desk

    Select and connect your Think Help Desk support desk with HDM.

  • Connect AnswerHub

    Give the right to access your AnswerHub account.

  • Explain your needs

    Let us know exactly what elements of your migration you need to fine-tune

  • Get your requirements estimated

    We shall analyze your case and get back to you with a price range and a scope of work.

  • Migrate from Think Help Desk to AnswerHub all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your AnswerHub import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation
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