The Service Program to ZazaChat
migration service

Effortless , no special expertise or programming required. A complete The Service Program to ZazaChat data migration tool.

More details
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from The Service Program to ZazaChat

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in ZazaChat.

Next

Maintained relation between object and people

When migrating your data from The Service Program to ZazaChat we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from The Service Program to ZazaChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from The Service Program to ZazaChat work

  • Prepare

    Sign-up and go to our migration software.

  • Connect The Service Program

    Pick and connect your The Service Program service desk with HDM.

  • Connect ZazaChat

    Grant access to your ZazaChat account.

  • Outline your needs

    Let us know what components of your migration you want to tweak

  • Get your needs estimated

    We'll investigate your application and send you with a price and a scope of work.

  • Migrate from The Service Program to ZazaChat everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ZazaChat import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Picking the Best Help Desk Software for a Small Business

Picking the Best Help Desk Software for a Small Business

July 3, 2019

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But these days are long gone. Now there are hundreds of different systems that can boost your work. The issue now stems from the fact, which one to go with. On …

Here’s What To Do When Merging Help Desk Instances

Here’s What To Do When Merging Help Desk Instances

March 26, 2020

There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the most important aspect, it saves you the headache. However, as you might have guessed, not all is as good as it might seem. Every merge comes with its own set …

Rules To Follow During A Data Migration

Rules To Follow During A Data Migration

October 15, 2019

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution. Indeed, many project managers have a hard time moving to another workbench as most of them fail to properly calculate how much it takes and how much it costs to …

Book a Call
cancel
%s
— %s