The Service Program to SupportBee
migration service

Effortless , no special knowledge or programming required. A complete The Service Program to SupportBee data migration tool.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from The Service Program to SupportBee

Strong security of your records

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in SupportBee.

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Maintained association between object and people

When migrating your data from The Service Program to SupportBee we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from The Service Program to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from The Service Program to SupportBee work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from The Service Program to SupportBee.

  • Connect The Service Program

    Fill in the form with requested credentials to allow our data migration tool to access data from your current help desk.

  • Connect SupportBee

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SupportBee everything

    Once everything's tested out, find a quiet time with the least load on the support department and start migrating from The Service Program to SupportBee.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your SupportBee import

Our staff would be more than happy to run a customized migration in case you have special needs.
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