The Service Program to Solvemate
migration service

Trouble-free , no special expertise or coding required. A complete The Service Program to Solvemate data migration tool.

More details
Secure and Reliable
Your passwords along with records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to switch from The Service Program to Solvemate

Strong security of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Solvemate.

Next

Maintained association between object and people

When migrating your records from The Service Program to Solvemate we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from The Service Program to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from The Service Program to Solvemate work

  • Get ready

    Register and go to our migration tool.

  • Connect The Service Program

    Opt and connect your The Service Program service desk with HDM.

  • Grant access to your Solvemate account.

  • Outline your business needs

    Let us know exactly what parts of your migration you want to modify

  • Have your needs estimated

    We'll investigate your application and send you with a total price and a scope of tasks.

  • Migrate from The Service Program to Solvemate all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Solvemate import

Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation
Book a Call
cancel
%s
— %s