The Service Program to SmarterTrack
Trouble-free , no special know how or coding required. A complete The Service Program to SmarterTrack data migration software.
Risk-free and ReputableYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & AccurateWe've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong privacy of your recordsThe migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in SmarterTrack.
Retained connection between object and peopleWhen migrating your records from The Service Program to SmarterTrack we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from The Service Program to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from The Service Program to SmarterTrack work
Sign-up and go to our migration service.
Link The Service Program
Pick and link your The Service Program support desk with HDM.
Grant access to your SmarterTrack account.
Clarify your business needs
Let us understand precisely what elements of your migration you need to tweak
Have your preferences estimated
We will analyze your application and send you with a cost and a scope of work.
Migrate from The Service Program to SmarterTrack all data
Migrate all your customer service records in a single push.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT