The Service Program to ServiceDesk Plus
Effortless , no special know how or programming required. A complete The Service Program to ServiceDesk Plus data migration software.
Trustworthy and ReliableYour passwords as well as data are safe with us and will be used for import solely.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & AccurateWe've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information
Reasons to use Help Desk Migration to migrate data from The Service Program to ServiceDesk Plus
Strong safety of your informationThe migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in ServiceDesk Plus.
Sustained link between object and peopleWhen migrating your data from The Service Program to ServiceDesk Plus we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from The Service Program to ServiceDesk Plus
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from The Service Program to ServiceDesk Plus.
Connect The Service Program
Complete the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
Connect ServiceDesk Plus
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to ServiceDesk Plus everything
When everything's validated, find a quiet time with the minimal load on the support team and start migrating from The Service Program to ServiceDesk Plus.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT