The Service Program to Parature
Trouble-free , no special skill set or coding required. A complete The Service Program to Parature data migration instrument.
Risk-free and ReputableYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & AccurateWe've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data
Strong privacy of your recordsThe migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Parature.
Retained link between object and peopleWhen migrating your records from The Service Program to Parature we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from The Service Program to Parature
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from The Service Program to Parature work
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from The Service Program to Parature.
Link The Service Program
Complete the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Parature everything
When everything's tested out, determine a quiet time with the least load on the support team and start migrating from The Service Program to Parature.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT