The Service Program to LiveAgent
migration service Help Desk Migration partner of LiveAgent

Extremely easy , no special know how or programming required. A complete The Service Program to LiveAgent data migration tool.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to migrate data from The Service Program to LiveAgent

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in LiveAgent.

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Maintained connection between object and people

When migrating your records from The Service Program to LiveAgent we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from The Service Program to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from The Service Program to LiveAgent work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from The Service Program to LiveAgent.

  • Fill in the form with requested credentials to allow our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveAgent everything

    When everything's validated, determine a quiet time with the least load on the support staff and begin migrating from The Service Program to LiveAgent.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your LiveAgent import

Our team would be more than happy to perform a personalized migration in case you have specific demands.
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