The Service Program to LiveAgent
Extremely easy , no special know how or programming required. A complete The Service Program to LiveAgent data migration tool.
Secure and SafeYour passwords along with data are safe with us and will be used for import solely.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & AccurateWe've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data
Strong security of your dataThe migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in LiveAgent.
Maintained connection between object and peopleWhen migrating your records from The Service Program to LiveAgent we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from The Service Program to LiveAgent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from The Service Program to LiveAgent work
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from The Service Program to LiveAgent.
Link The Service Program
Fill in the form with requested credentials to allow our data migration tool to access data from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to LiveAgent everything
When everything's validated, determine a quiet time with the least load on the support staff and begin migrating from The Service Program to LiveAgent.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT