The Service Program to Jira Service Desk
migration service

Extremely easy , no special skill set or coding required. A complete The Service Program to Jira Service Desk data migration tool.

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Risk-free and Safe
Your passwords along with data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to migrate data from The Service Program to Jira Service Desk

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Jira Service Desk.

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When migrating your records from The Service Program to Jira Service Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from The Service Program to Jira Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from The Service Program to Jira Service Desk work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from The Service Program to Jira Service Desk.

  • Connect The Service Program

    Fill in the form with required credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Jira Service Desk

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Jira Service Desk all data

    Once everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from The Service Program to Jira Service Desk.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Jira Service Desk import

Our team would be more than happy to perform a personalized migration if you have special needs.
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