The Service Program to Jira Service Desk
Extremely easy , no special skill set or coding required. A complete The Service Program to Jira Service Desk data migration tool.
Risk-free and SafeYour passwords along with data are safe with us and will be used for import only.
Effective and UnderstandableHelp Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & AccurateWe've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information
Strong privacy of your dataThe migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Jira Service Desk.
Retained link between object and peopleWhen migrating your records from The Service Program to Jira Service Desk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from The Service Program to Jira Service Desk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from The Service Program to Jira Service Desk work
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from The Service Program to Jira Service Desk.
Connect The Service Program
Fill in the form with required credentials to permit our data migration tool to fetch information from your current help desk.
Connect Jira Service Desk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Jira Service Desk all data
Once everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from The Service Program to Jira Service Desk.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT